At SignalResearch, customer satisfaction is our priority. This Refund & Return Policy explains the terms under which returns and refunds are processed.

Eligibility for Returns

Customers can request a return within a specified number of days after receiving the product. The item must be unused, in its original packaging, and in the same condition as delivered.

Non-Returnable Items

Certain items such as digital products, personalized items, and clearance products may not be eligible for returns.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within a few business days.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

Damaged or Defective Products

If you receive a damaged or defective product, you must contact us immediately with proof (images or videos). We will arrange a replacement or refund.

Exchange Policy

We may offer exchanges for defective or damaged items, subject to availability.

Late or Missing Refunds

If you have not received your refund within the expected timeframe, please contact your bank or payment provider first.

Cancellation Policy

Orders can be canceled before they are shipped. Once shipped, cancellation is not possible.

Contact Us

For any refund or return queries, please reach out through our contact page.